《Covid-19 Information》

Ensuring your safety and comfort

To comply with government guidelines, Silks Club is taking all necessary measures to ensure your safety

The comfort, health and safety of our guests and employees is our primary concern during these challenging times.



We are taking the following measures in response to the latest government guidance on Covid-19:



  • Temperature checks, sanitizer and contact tracing are in place.

  • Face masks must be worn in all public spaces.

  • Dassai Bar on 2F currently closed.

  • Ukai-tei Kaohsiung has resumed operations.

  • Swimming pool, Gym and Sauna on 16F High Leap Floor have resumed operations.

  • Breakfast, afternoon tea and In Jade Bar services on 28F In Jade Lounge have resumed dine-in services.


  • *****

    The hotel is using contact-tracing via text for enhanced convenience and privacy.
    Guests will be able to enter the hotel after having scanned the QR code and sent a text.

    There is no charge for sending texts. The details will be sent to the Central Epidemic Command Centre for Covid-19 tracking purposes and retained in the system for 28 days only. No additional information is stored on the hotel system.
    -----

    In line with Central Epidemic Command Centre guidance, the Fall-Winter Covid-19 Prevention Programme came in effect on December 1, 2020. It stipulates that people must wear masks in eight types of public venues.
    Failing to comply with the regulations after a verbal caution will result in a fine of NT$3,000-NT$15,000 from the local government.

    For more information about areas at high risk from coronavirus, visit https://www.cdc.gov.tw/




    Uncompromising in our attention to detail, we hold ourselves to the very highest standards of health and hygiene. From its inception, industry-leading health specifications have been incorporated into every aspect of the hotel’s design.

    Safety


    In response to the Covid-19 pandemic,
    all hotel employees and subcontractors are adhering to
    safety measures such as mask wearing, sanitising,
    temperature checking, and ensuring that
    public areas are regularly cleaned.

    Protection


    Guests with a temperature of over 37.5°C taken
    with a forehead thermometer will be asked to re-take.
    If you are above 37.5°C for a second time,
    then we are sorry but you will be asked to return home.

    Guests will be asked to provide
    their current travel and contact history,
    and complete and sign the health declaration form.

    Ventilation


    To prevent bacterial spread,
    we have installed an independent inverter air con system
    with ozone generators in all guest rooms,
    and an imported Swedish air purifier is fitted in shuttles.

    Filtration


    All shower and drinking water passes through a
    filtration, sterilization and dechlorination system.

    Hospitality


    Indulge yourself with exquisitely flavorsome dishes
    created by UKAI restaurants at Silks Club.

    Security


    High-profile security is achieved by
    streamlined flow and limited entry,
    provided by the concierge and security teams.

    Details


    Specially selected building materials including
    Swedish-produced Bolon woven carpet and
    Northern American oak delight you with a touch of luxury.





    We are looking forward to welcoming you back to Silks Club.
    Welcome home!


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