《Covid-19 Information》

Ensuring your safety and comfort

To comply with government guidelines, Silks Club is taking all necessary measures to ensure your safety

The comfort, health and safety of our guests and employees is our primary concern during these challenging times.



We are taking the following measures in response to the latest government guidance on Covid-19:



  • Temperature checks and sanitizer are in place.

  • Face masks must be worn in all public spaces.

  • Dassai Bar and Ukai-tei Kaohsiung have resumed operations.

  • Swimming pool, Gym and Sauna on 16F High Leap Floor have resumed operations.

  • Breakfast, afternoon tea and In Jade Bar services on 28F In Jade Lounge have resumed dine-in services.


  • *****

    There is no charge for sending texts. The details will be sent to the Central Epidemic Command Centre for Covid-19 tracking purposes and retained in the system for 28 days only. No additional information is stored on the hotel system.
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    In line with Central Epidemic Command Centre guidance, the Fall-Winter Covid-19 Prevention Programme came in effect on December 1, 2020. It stipulates that people must wear masks in eight types of public venues.
    Failing to comply with the regulations after a verbal caution will result in a fine of NT$3,000-NT$15,000 from the local government.

    For more information about areas at high risk from coronavirus, visit https://www.cdc.gov.tw/




    Uncompromising in our attention to detail, we hold ourselves to the very highest standards of health and hygiene. From its inception, industry-leading health specifications have been incorporated into every aspect of the hotel’s design.

    Safety


    In response to the Covid-19 pandemic, all hotel employees and subcontractors are adhering to safety measures such as mask-wearing, sanitizing, temperature checking, and ensuring that public areas are regularly cleaned.

    Protection


    Guests with a temperature of over 37.5°C taken with a forehead thermometer will be asked to re-take. If you are above 37.5°C for a second time, then we are sorry but you will be asked to return home.

    Guests will be asked to provide their current travel and contact history and complete and sign the health declaration form.

    Ventilation


    To prevent bacterial spread, we have installed an independent inverter air con system with ozone generators in all guest rooms, and an imported Swedish air purifier is fitted in shuttles.

    Filtration


    All shower and drinking water passes through a
    filtration, sterilization and dechlorination system.

    Hospitality


    Indulge yourself with exquisitely flavorsome dishes created by UKAI restaurants at Silks Club.

    Security


    High-profile security is achieved by streamlined flow and limited entry, provided by the concierge and security teams.

    Details


    Specially selected building materials including Swedish-produced Bolon woven carpet and Northern American oak delight you with a touch of luxury.





    We are looking forward to welcoming you back to Silks Club.
    Welcome home!


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